Reviews

CSN Cowichan Collision Ltd. has been providing collision repair services and helping customers with ICBC and private insurance claims. We are certified to handle all types of collision repair work in Duncan, Cowichan Valley, and surrounding areas. We invite you to read some of the reviews shared by our happy and satisfied customers.

Amazing


“This is the second time my Pontiac has been in for repairs after I have been hit. Last time they did amazing, this time they went past that to even help me keep my car after ICBC wanted to write it off. The job looks great; car even came back clean on the inside and smelling good. Worked awesome for me, as I have a 6-month-old and haven’t had time since before I was pregnant to give it the cleaning it needs. Thank you guys again for all you do and for having the repairs done early.”


- Tasha S.

Total Package


“What an amazing crew at Cowichan Collision. The quality of customer service and outstanding workmanship is very impressive. I wouldn't hesitate to refer anyone to them to get their work done. Complete professionalism equals to total package!”


- Diane R.

Excellent Service


“I stopped in on my lunch break looking to make an appointment for an estimate on bad scratches on my car. Without hesitation, she gave me excellent service, perfected the scratches, and gave advice without needing to come back for a later appointment. Thank you so much!”


- Claire H.

So Pleased with the Results


“They repaired my CRV after an accident. I was so pleased with the results! One could not even tell where the damage was. I would highly recommend this place. They even detailed my car.”


- Marg M.

Beyond All Expectations


“Thank you so much to the amazing staff at Cowichan Collision Ltd. for doing such a superb job on our truck. You guys always go above and beyond all expectations! I would highly recommend this company to anyone. They are prompt, courteous, and always deliver as promised.”


- Bonnie D.

As Clean as It Was When I First Purchased It


“On two separate occasions I have brought my vehicle in to this shop due to ICBC claims. They were able to walk me through the steps, deal with the rental car agency for me, and went over and above to get my vehicle back to me. When my vehicle was returned to me, it was as clean as it was when I first purchased it! I recommend this place to anyone needing their services.”


- Linda M.

An Asset to the Cowichan Valley


“Our 2014 F-150 sustained extensive surface damage and was fully restored by the highly competent, friendly, professional staff at Cowichan Collision Ltd. We have dealt with them on one previous occasion and do not hesitate to recommend them. Cowichan Collision Ltd. is an excellent example of a locally owned and operated family business and is an asset to the Cowichan Valley.”


- Ray D. and Carol H.

Fantastic Job


“I don't know if they knew it was my birthday or not, but I truly felt like I was gifted. As expected, the customer service from the staff was fantastic, but I expect that as it should be something every company strives for and has a good grasp on. What really blew me away was going beyond for their customer. They did a fantastic job with the fix and went beyond what I originally said to do. The quality of the work, attention to detail, and their initiative to do what was needed from the staff who worked on the truck was amazing. I couldn't thank him enough. Also, they dared to clean the inside after my two boys have had their way with it for a while. I cringe with thoughts of what the staff may have found. They also organized my rental vehicle. So, I didn't have to do any of that myself. Overall, my experience was the best I have ever had with anybody or a mechanical car shop. Thanks again, team!”


- Adam B.

Fabulous Experience


“Cannot describe what a fabulous experience it is dealing with this company; the service is beyond anything we experience on a day-to-day basis. This just made our day! I picked up our car after the dent was repaired, and it was detailed, repaired perfectly, and no fuss, no problem. I worked in the retail business for 40 years and have never seen such service. Thank you for making my day.”


- Marlene C.

Incredible Job


“Picked up my 2015 F150 today, after having a pretty good scrape on the passenger side of the box repaired. Not only did they do an incredible job on the bodywork, but also the truck is much cleaner than when I bought it new. Totally detailed inside and out, and it was done a day early. And now for the wife’s Edge. Thanks Cowichan Collision!”


- Steve L.

Great Detailing Job


“Thank you so much for the great job fixing up my car after the run-in with a deer. It was a surprise to get into it and see the great detailing job on the inside as well! I will recommend your shop to anyone who needs some work done.

P.S. Thanks for finding my missing mail key.”


- Lulu V.

Friendly and Very Professional


“After pulling away from a tall parking curb, I had some damage done to the front end of my car. The service department at Duncan Nissan referred me to Cowichan Collision Ltd. So, I stopped there expecting to make an appointment, but they took my vehicle in right away and took it apart to have a look. They called me into the shop to show and explain to me what options there were to fix it. After agreeing to the required work, it was fixed promptly with amazing results. All the staffs were welcoming, friendly, and very professional. I'll definitely be returning here the next time I need any work done on my vehicle. An overall great experience!”


- Bryan P.

Made the Entire Car Look New Again


“Thank you to the guys at Cowichan Collision Ltd. and the friendly ladies behind the counter! They had my dirty mom car while I was away on holidays and fixed it up just perfect! They did a high-quality work on the outside and a surprise detailing on the inside! Just one side was having bodywork done but they somehow made the entire car look new again, even the tires. I had a separate claim to have the windshield replaced, and they went out of their way and took it to the glass shop for me. Thanks again!”


- Kristin J.

Exceptional Repair Job


“I would like to thank the team of Cowichan Collision Ltd. for an exceptional repair job. I had a mishap making too sharp of a right turn and dented the frame under the passenger door. The paint was starting to crack, so I went in to have the paint only repaired as winter was setting in and I wanted to stop the moisture. When I went to pick up the car, they had repaired the dent at no extra cost to me. The staff were wonderful from the front desk to the repair crew and to washing the car and shining up the wheels. It looked like a brand-new car. Thanks Ron and all your great employees.”


- Jackie L.

Very Efficient


“Very efficient and friendly shop! I’m extremely happy with the workmanship and cleanliness of my vehicle when it was returned to me. I would highly recommend this facility to everyone.”


- Denis N.

GENERAL INFORMATION

5194 Mearns Rd

Duncan, BC, V9L 6W3

HOURS

Monday - Friday 08:00 AM - 05:00 PM

Closed on weekends and all major holidays

SERVICE AREA

  • Cowichan Valley 
  • Duncan
  • And surrounding areas
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